House Arrest Services
Training Library on VCheck24
Creating a Sub-Agency or "Group"
For distributor level access accounts only, this tutorial explains how to create sub-accounts or "groups" of monitored clients.
Creating Global Zones
Learn how to set up global zones for your agency which can be used and re-used on any new monitored client.
Modifying Agent Alerts
Learn how to set up and customize your agent alerts for: Missed VChecks, Completed VChecks, Zone Alerts, and Applications Alerts
Dashboard Overview/Explanation
Adding an Agency User
Learn how to add new agency users -- admin and agency user-level access
Adding a Monitored Client
Learn how to enroll new monitored clients, apply zones, create VCheck schedules, and complete the client set-up to commence monitoring.
Client Messaging and Scheduled Messages
Learn how to send messages to the monitored client and set up scheduled and recurring messages.
A complete overview of VCheck24 along with location tracking history review.
A full explanation of the VCheck24 dashboard elements
Edit Client Settings
A full explanation of how to edit a client's VCheck24 monitoring settings.
VCheck handling, scheduling, and reviewing
An explanation of how to review VChecks, set up zone-triggered VChecks, and set VCheck schedules, plus how to review VChecks and where to find them.
A Monitored Participant's Perspective
Android Phone - Client On-boarding Process
This is the process a client with an Android smartphone will walk through in order to enroll in the VCheck24 program after the agent has completed the "Add Client" wizard.
iPhone - Client On-boarding Process
This is the process a client with an iPhone smartphone will walk through in order to enroll in the VCheck24 program after the agent has completed the "Add Client" wizard.
New Facial Recognition/Liveness Detection VCheck
This is the new normal check-in process for monitored individuals where liveness detection and facial recognition are in play.
Lt. Doyle Peck - Cache County Sheriff's Office
Throughout our test pilot of VCheck24, their staff was extremely helpful, the system was easy to use and to learn, and we regularly held information sharing meetings to discuss how we could
best utilize this tool in our programs.